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Things You Need to Know

At VK Luwad Designs, we’re dedicated to giving our customers a rewarding and enjoyable shopping experience with our polymer clay products. Take a look at our store policies detailed below to learn more, and please reach out with any questions.


What You Need to Know

All items are handmade in small batches Please allow 3-5 working days for dispatch plus time for DHL to deliver (for domestic orders). Once your item(s) are shipped I have no control over the time it would take to arrive.

Shipping and packaging fees at checkout are based on the standard DHL rate for the shipping location and product weight.​

All domestic and worlwide orders are shipped via DHL with tracking.


How It Works

For hygiene reasons we do not accept returns or offer refunds.  

If you encounter any issue please contact us at


This privacy policy ("policy") will help you understand how VK Luwad Designs ("us", "we", "our") uses and protects the data you provide to us when you visit and use ("website", "service").

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

Your IP address.

Your contact information and email address.

Other information such as interests and preferences.

Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data:

To better understand your needs.

To improve our services and products.

To send you promotional emails containing the information we think you will find interesting.

To contact you to fill out surveys and participate in other types of market research.

To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

VK Luwad Designs is committed to securing your data and keeping it confidential. VK Luwad Designs has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.


Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.​

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links we are not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

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